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Players refund request has been denied

Publicado: 26 de diciembre, 2023

Especially for this reason, the number of fields for registration and login is minimal. It is quite common for casinos to process payments under different names. As mentioned earlier, since you did not request exclusion directly with the casino or its licensing authority, we are unable to assist further in this matter.

Player’s withdrawal is delayed after account verification.

This closure occurred after he requested a withdrawal of €2000 in winnings, leaving him confused about why he had been allowed to play before the account was blocked. The Complaints Team attempted to engage the casino for clarification and resolution but received no response. Consequently, the complaint was marked as “unresolved,” and the player was advised to seek assistance from alternative dispute resolution services and the Malta Gaming Authority for further support. Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. All the details regarding the casino’s winning and withdrawal limits can be found in the table below.

  • Verification via KYC is mandatory before initial withdrawals and when cumulative deposits or withdrawals reach €2,000 (€2,300 in some sources), to ensure regulatory compliance and account security.
  • Side bets are present in several blackjack layouts and should be evaluated for risk exposure before activation.
  • In the table below, you can see an overview of language options at Dazzlehand Casino.
  • The player from Finland had deposited €50 using rapid transfer but encountered issues when the casino blocked his account.
  • Yes, a friend of mine created an account almost at the same time as me while he was at my home.

User reviews of Dazzlehand Casino

Progressive and fixed jackpot options complement standard video slots without sacrificing loading speed. Feature frequency aligns with studio norms, which aids predictability in session planning. The player from Finland had made a withdrawal on January 4, 2025, and submitted all necessary documents that were approved on the same day. However, as of January 15, despite multiple inquiries, the withdrawal had not been deposited into his account. The complaint was ultimately rejected due to the player’s failure to respond to the Complaints Team’s messages and questions, which had prevented further investigation. Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play.

  • The site has an eye pleasing design, so you will find what you need with ease.The team at Dazzlehand Casino understands the needs of customers for convenience and time saving.
  • We complete identity checks to comply with regulatory standards and enable withdrawals.
  • Feature frequency aligns with studio norms, which aids predictability in session planning.
  • I do admit it is indeed my mistake for gambling the money away, but this is what a gambling addiction does to somebody.
  • Live rooms add presence and dealer interaction with Blackjack, Roulette, and Baccarat at varied limits.
  • Dazzlehand has a huge number of bonuses for both slots and betting enthusiasts.
  • The issue was resolved as the player ultimately received their payment and closed their account, citing stress from poor communication and inconsistent support from the casino.

Welcome to DazzleHand Casino – Exclusive Bonus Offers at the Official Website

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. The player from Finland had won €27,000 but faced withdrawal issues after her request was rejected due to self-exclusion at sister casinos, despite being allowed to register and deposit. She sought the return of her winnings and a €50 deposit that had not been refunded. Consequently, her complaint was deemed unjustified, and the casino’s decision to withhold the winnings was upheld. Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. Based upon our estimates and collected information, we consider Dazzlehand Casino one of smaller online casinos .

DazzleHand Casino

Thank you very much for submitting your complaint and I’m really sorry to hear about your issue with Dazzlehand Casino. Please allow me to ask you a few more question before we would move forward. I have never used any bonus — when I deposited, I did not activate or claim any bonus. Dazzlehand Casino has a gambling license issued by Malta Gaming Authority in Malta.
This establishes it as one of the smaller online casinos within the bounds of our categorization. So far, we have received only 4 player reviews of Dazzlehand Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. To view the casino’s Dazzlehand Casino user reviews, navigate to the User reviews part of this page. As far as we know, no relevant casino blacklists include Dazzlehand Casino.

We currently have 3 bonuses from Dazzlehand Casino in our database, which you can find in the ‘Bonuses’ part of this review. Our process for establishing a casino’s Safety Index involves a detailed methodology that considers the variables we’ve collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc. Account verification via Know Your Customer (KYC) procedures is mandatory before the first withdrawal.

DazzleHand Table Play

Get that tropical vibe at Moana Casino — featuring cashback, fast withdrawals, and an exotic theme. If you’re into fresh designs and smooth gameplay, try Betizy — known for daily player giveaways and a vibrant slot selection. Unfortunately, the player has not responded to our messages and questions.